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Ordering and Shipping
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order on line . . .
Browse our catalog and purchase our products online using our secure server. if you have any
questions, please email us at info@plumshoes.com.
order by phone . . .
We are happy to take orders by phone during our regular store hours: Tuesday - Saturday, 11 AM to
6 PM Pacific Time. Our phone number is 206.322.7011.
come visit . . .
Our retail store is located in the Madison Valley neighborhood of Seattle, on East Madison Street,
west of Lake Washington Boulevard. We are between Café Flora restaurant and City People’s
Nursery.
Plum
2913 E. Madison Street
Seattle, WA 98112
206.322.7011
Store hours: Tuesday - Saturday, 11 AM - 6 PM
shipping . . .
We ship domestic orders USPS Priority Mail. Orders normally ship within 24 hours and arrive in 3-4
days. Orders received after 1 PM Saturday, or on Sunday, are shipped on Tuesday (holidays
excluded).
Our flat rate charge for a single pair of shoes is $11.10. Additional pairs in the same order ship free.
international orders . . .
We ship international orders USPS Global Express Mail. Our flat rate for shipping to Canada is
$16.50. For countries other than the US or Canada, we charge a flat rate of $32.00. Please note
that some countries may charge import duties on shoes.
payment...
We accept VISA and Mastercard. Money orders or cashiers checks are accepted, but must be
received and cleared prior to order shipment.
returns and exchanges . . .
We gladly accept returns within 14 days of purchase for a full refund of the sales price. Returned
merchandise must be in new condition with original tags and packaging. Shipping charges are non-
refundable. We reserve the right to not accept returns on sale items. All sales become final after 14
days.
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